RETURN GOODS AUTHORIZATION FORM
All warranty returns or new product returns are required to have this form filled out, only ONE request is needed for multiple items. You will be contacted within 24-48 hours with a return goods authorization number (RGA). Please allow 10-14 business days for your return to be processed. RGA numbers must be written on the outside of the box and returned to:
ECGS Returns Dept.
566 Airport Rd
Louisburg, NC 27549
All return items are subject to a 15% restocking fee and must be in new condition. If any part is deemed unusable, installed or improperly installed it will not be eligible for return. Warranties or returns WILL NOT be accepted with out an RGA number.
RESTOCKING FEE SCHEDULE:
0-30 Days (15%)
31-60 Days(25%)
61-90 Days (35%)
Over 90 Days (45%)
ECGS Returns Dept.
566 Airport Rd
Louisburg, NC 27549
All return items are subject to a 15% restocking fee and must be in new condition. If any part is deemed unusable, installed or improperly installed it will not be eligible for return. Warranties or returns WILL NOT be accepted with out an RGA number.
RESTOCKING FEE SCHEDULE:
0-30 Days (15%)
31-60 Days(25%)
61-90 Days (35%)
Over 90 Days (45%)