All warranty returns or new product returns are required to have this form filled out, you will be contacted within 24 business hours with a return goods authorization number (RGA). RGA numbers need to be written on the outside of the box and returned to:

ECGS Returns Dept.
6508 Mt Herman Rd.
Raleigh, NC 27617

All return items are subject to a 15% restocking fee and must be in new condition. Warranties or returns WILL NOT be accepted with out an RGA number.

0-30 Days (15%)
31-60 Days(25%)
61-90 Days (35%)
Over 90 Days (45%)

Please Use Our RGA Request Form For Return Authorizations!